Before a chemical mixture can be sold or supplied within the EU, certain safety details must be made available to national poison centres.
This process is known as a Poison Centre Notification (PCN) and is a requirement under Annex VIII of the CLP Regulation.
The notification provides poison centres with essential information to support medical professionals in the event of accidental exposure or misuse.
Only an EU-based company – such as an importer or an Authorised Representative acting on behalf of a non-EU manufacturer – can make this submission through the ECHA Submission Portal.
If you produce or supply hazardous mixtures from outside the EU, you’ll need to appoint an Authorised Representative to complete this process for you.
Once your Safety Data Sheet (SDS) is ready, preparing the PCN is often the next step toward full CLP compliance.
A Poison Centre Notification (PCN) is the formal submission of detailed product information to the European Chemicals Agency (ECHA).
It ensures that emergency responders across the EU have immediate access to accurate details about hazardous mixtures placed on the market.
The notification applies to mixtures classified for health or physical hazards – including detergents, coatings, adhesives, cleaning agents, and other industrial or consumer products.
Each notification is submitted through the ECHA Submission Portal, either by the EU-based importer or the manufacturer’s appointed Authorised Representative.
A Poison Centre Notification must be submitted before a hazardous mixture is placed on the EU or EEA market.
This applies to most consumer and professional mixtures that carry health or physical hazard classifications under CLP.
You’ll need a PCN in situations such as:
If you are a non-EU manufacturer, you cannot submit directly to the ECHA portal.
Instead, your appointed Authorised Representative (or EU-based importer) must make the notification on your behalf, ensuring your product can be legally sold within the EU.
Whenever a mixture changes in composition or hazard classification, the PCN must be updated to reflect the current information.
A notification includes a detailed set of data that allows poison centres to identify the product and provide medical guidance quickly and accurately.
The main information categories include:
Accurate and consistent data is essential.
Information submitted in the PCN must align with your Safety Data Sheet (SDS), as discrepancies can cause delays or rejections by Member States.
The PCN process is managed through the ECHA Submission Portal.
Only companies established within the EU – or an appointed Authorised Representative – can access this system and complete the notification.
Here’s an overview of how the process works:
The Authorised Representative ensures the submission remains valid and compliant across all Member States where the product is sold.
Your Safety Data Sheet (SDS) provides the foundation for a compliant PCN submission.
Most of the data used in a PCN – such as composition, classification, and toxicological details – is taken directly from the SDS.
Keeping both documents consistent is essential for compliance and for ensuring accurate emergency information.
While the SDS is primarily aimed at professional users and downstream handlers, the PCN ensures that emergency responders have immediate access to the same safety data in case of accidental exposure.
If your product changes, both the SDS and the PCN should be updated at the same time to reflect the new information.
Learn more about preparing an SDS correctly on our How to Produce an SDS Sheet
Since the UK’s withdrawal from the EU, poison centre notifications must now be made separately through the UK National Poisons Information Service (NPIS).
The UK system follows similar principles to the EU process but operates independently of the ECHA portal.
If your products are placed on both the EU and UK markets, you’ll need to complete two separate notifications:
Ensuring both submissions are aligned helps maintain consistent hazard information across jurisdictions.
Under the Northern Ireland Protocol, Northern Ireland continues to follow EU chemical legislation, including the CLP Regulation and the PCN requirements set out in Annex VIII.
This means that products placed on the market in Northern Ireland must still be notified via the ECHA Submission Portal, not through the UK system.
If your product is sold in both Great Britain and Northern Ireland, you’ll need to meet both sets of requirements:
In practice, your Authorised Representative can manage both submissions to ensure your product remains compliant in each market.
As your EU Authorised Representative, we can manage every stage of the Poison Centre Notification process.
Our services include:
Working with an Authorised Representative ensures that your products remain compliant and that emergency information is always accessible to poison centres across the EU.
If you’re placing chemical mixtures on the EU market and need support with PCN submissions, contact us – we’re here to help simplify the process.
We provide Product Compliance Support and Advice via our sister company at Product Compliance Support.
No. Only mixtures classified as hazardous to human health or for physical effects require a PCN.
No. Only an EU-based importer or an appointed Authorised Representative can submit through the ECHA portal.
Hazardous mixtures that have not been notified cannot legally be placed on the market.
Authorities may issue enforcement actions or fines for non-compliance.
Yes. A single submission through the ECHA portal can cover several Member States, as long as each one is selected during the notification process.
For definitions see our page on Classification and Labelling (C&L) Definitions
Read our guide to the CLP Hazard Pictograms
Need a Safety Data Sheet (SDS) follow our guide on How to Produce a Safety Data Sheet